🔄 Return & Refund Policy

At [Your Store Name], your satisfaction is our top priority. We want you to be completely happy with your purchase, but if you are not satisfied, we offer a straightforward return and refund policy.

📦 Returns

• You can request a return within 7 days of receiving your order.

• To be eligible, items must be unused, unopened, and in their original packaging.

• For hygiene and safety reasons, opened or used skincare, haircare, or tea products cannot be returned.

🛡️ Damaged or Incorrect Items

• If you receive a damaged or wrong item, please contact our support team immediately with photos or videos as proof.

• We will arrange a replacement or full refund once the claim is approved.

💰 Refunds

• Approved refunds will be processed within 5–7 business days after we receive the returned item.

• Refunds will be issued to your original payment method.

🚚 Return Shipping

• If the return is due to our error (damaged/wrong item), we will cover the return shipping cost.

• For other returns, shipping costs may be borne by the customer.

📲 Need Assistance?

If you have any questions about returns or refunds, please contact our support team with your order number and details. We are happy to help!